SMS Terms & Conditions

1. Program Description

Ultimate Entertainment LLC ("Ultimate Entertainment," "we," "us," or "our") may send SMS text messages to customers, clients, and contacts who have provided their mobile phone number and opted in to receive communications. These messages may include event confirmations, appointment reminders, service updates, promotional offers, and other business-related communications.

2. Consent and Opt-In

By providing your mobile phone number and agreeing to receive SMS messages from Ultimate Entertainment, you consent to receive text messages at the number provided. Consent is not a condition of purchase or service. You may opt in by:

• Checking the SMS opt-in box on our contact, proposal, or inquiry forms.
• Texting a designated keyword to our SMS number.
• Verbally or in writing confirming your consent to a team member.

3. Message Frequency

Message frequency varies based on your interactions with us and the nature of your engagement. Transactional messages (confirmations, reminders) are sent as needed. Promotional messages are sent no more than 4 times per month. We will not send unsolicited bulk messages.

4. Message and Data Rates

Message and data rates may apply. Standard carrier messaging rates apply to all SMS messages sent and received. Ultimate Entertainment is not responsible for any charges imposed by your mobile carrier. Please check with your carrier for details on your messaging plan.

5. How to Opt Out

You may opt out of receiving SMS messages from us at any time by:

• Replying STOP to any SMS message you receive from us.
• Contacting us at info@ultimateentertainment.co and requesting removal.
• Calling us at 347-896-3443 during business hours.

After opting out, you will receive one final confirmation message. You will not receive further promotional SMS messages unless you opt back in. Transactional messages related to active contracts or bookings may still be sent as required to fulfill our service obligations.

6. Help

For help with our SMS program, reply HELP to any message or contact us at info@ultimateentertainment.co.

7. Supported Carriers

Our SMS program is available on most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary. We are not liable for delayed or undelivered messages due to carrier issues.

8. Privacy

Your mobile number and SMS consent information are handled in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for their marketing purposes.

9. Changes to These Terms

We may update these SMS Terms at any time. Continued participation in our SMS program after changes are posted constitutes your acceptance of the updated Terms. We will notify active subscribers of material changes via SMS or email.

10. Contact Us

Ultimate Entertainment LLC
Queens, NY
347-896-3443
info@ultimateentertainment.co